RETURN POLICY

At It’s About Time and Jewelry, our team members will be happy to help you explore a collection of fine timepieces and jewelry until you find the perfect piece.

Please make sure an item is available for purchase before you complete your checkout by emailing or calling us at sales@itsabouttime.ca or 1-604-532-8831. Cancelled purchase order will be subject by you to a 4.9% fee that is charged to us by credit cards.

We will exchange any item, unworn and accompanied by the original sales slip, within 14 days of the original purchase.

If you would like to pick out your new timepiece or jewelry at a later date, we will readily issue a credit note for the full amount of the original purchase or any amount remaining after exchange. Your credit note can be used at any time and never expires.

Please retain the credit note, as presentation is required at the time of purchase.

Please note: Special orders, sale items and custom designs are a final sale.